Electrostatic Precision Painting, Inc. logoElectrostatic Precision Painting, Inc.
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1248 Antioch Pike · Nashville, TN

Privacy Policy

Electrostatic Precision Painting, Inc.

Last updated: September 16, 2026

This Privacy Policy describes how Electrostatic Precision Painting, Inc. ("EPP," "we," or "us") collects, uses, and protects information when you visit our website at epp-painting.com.

1. Information We Collect

Information You Voluntarily Provide

When you submit a quote request through our Request a Quote form, we collect the information you choose to provide:

  • Name
  • Company (optional)
  • Phone number
  • Email address
  • Project location
  • Project type (for example, aluminum windows/doors, industrial equipment, elevators/lockers, railings/staircases, specialty facilities, in-house painting, or other)
  • Project description (optional)
  • Photos of your project (optional)

Providing your phone number or email address is required so we can respond to your request. Project description and photos are entirely optional, but they help us understand your project.

Technical Information Collected Automatically

Like most websites, our hosting platform may automatically collect basic technical information needed to operate and protect the site, such as:

  • Your IP address, used in a one-way hashed form for rate limiting and abuse prevention
  • Browser type and version
  • The page you visited and when you visited it
  • General error and security logs

This information is used only to keep the website secure, stable, and protected from spam or abuse. We do not use this information to identify or track individual visitors for marketing purposes.

2. How We Use Your Information

We use the information you submit only to:

  • Respond to your quote request
  • Communicate with you about your potential project
  • Prepare an estimate or schedule a site visit
  • Follow up with questions about scope, location, or timing

We do not sell or rent your personal information, and we do not share it with third parties for their own advertising or marketing purposes. We may share information with service providers that process it on EPP's behalf to operate the website, store quote requests, and deliver notifications.

3. How Your Information Is Stored and Protected

Quote Request Data

Your quote request information is stored privately in EPP's secure backend database. It is not publicly accessible and is only used by EPP staff to review and respond to your request.

Uploaded Photos

If you upload project photos, they are stored in a private storage bucket. They are not publicly viewable. Authorized EPP personnel may access them through secure, time-limited links.

Security Measures

We use technical safeguards, access controls, HTTPS encryption, private storage, and abuse-prevention measures to protect the information submitted through our website.

4. Email Notifications

When you submit a quote request, the information you provide is sent to authorized EPP personnel through a managed transactional email service so EPP can respond to your request.

5. Cookies, Analytics, and Tracking

EPP's website does not use advertising cookies, analytics scripts, tracking pixels, or third-party marketing tools.

Our hosting platform may set cookies or collect minimal technical data necessary for security, performance, and abuse prevention. We do not use this data to build advertising profiles or track visitors across other websites.

6. Third-Party Services

We use the following service providers solely to operate the website and deliver quote notifications:

  • Lovable — website hosting and managed email sending
  • Lovable Cloud (Supabase) — secure database and private file storage for quote requests and uploaded photos

These providers process data on our behalf under their own security and privacy practices. We do not authorize them to use your information for their own marketing purposes.

7. How Long We Keep Your Information

We keep quote request information for as long as needed to respond to your request, follow up on potential work, and maintain our business records. If you would like your quote request or uploaded photos deleted sooner, please contact us using the information below.

8. Your Choices

You are not required to submit a quote request to use the website. If you do submit one, you may choose not to provide optional fields such as company, project description, or photos.

To request access to, correction of, or deletion of your personal information, please contact us.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Electrostatic Precision Painting, Inc.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be posted on this page with a revised "Last updated" date.

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